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Call Centre and Customer Service
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Customer Service - Japanese speaking

Call Centre and Customer Service

Full-time

PTPortugal, Lisbon

Urgent
Trending

1300.00 up to 1550.00EUR

Per month (Brutto)

V0242907

393+ Views

Description

As a Customer Service Representative you will provide reassuring, warm, friendly and personal customer service to customers by e-mail in Japanese.

Requirements

C1 Level Japanese
B1 Level English
18> years or older
Finished high school or at least higher vocational level
Clean criminal record, don't have to hand over this record, TP will check themselves.
Willing to relocate to Lisbon
EU Passport or obligated to work in EU/Portugal

Responsibilities

Seize the opportunity to “shine” through each interaction by showing a keen interest in the customer and becoming, by an increased knowledge of the services offered by Wish, an expert and a defender of the brand;
• Look proactively and with the help of the team, to improve the customer experience at each interaction;
• Assistance with concerns regarding payment transactions and shipping;
• Support the customers before, during and after purchase.

What we offer

Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project.
Your holiday entitlement refers to Portuguese law with 22 days per year.
Holiday and Christmas bonuses
In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.

Keywords

Salary information

Employment type Salary
Full-time 1300.00-1550.00 EUR Per month (Brutto)

Base salary: €1244,73
Christmas Bonus: €103.73
Holiday Bonus: €103.73
Food allowance: €103.84

Additional information

Employment type

Full-time

Training provided

Training will be provided

Available positions

5

Hours per week

40-40

Views

393

Working days

Business days

40 Hours per week on a rotational shift pattern from Monday to Sunday from 08:00 am to 20:00 pm.
The training period is 5 working days. It has a duration of 8 hours per day and the starting times may vary between 08:30h and 09:30h

Provided benefits

Relocation package

Yes

Accommodation

Yes

Relocation package

Compensations

  • Commission
  • Bonuses

Location details

Based

One Location

Location

Portugal, Lisbon

Pictures

Customer Service - Japanese speaking

Created 16 days ago

About Customer Support Division

Customer Support division of Zutzu International

Company field

Size

50 - 100 employees

Company type

Medium size business

Vacancies in Portugal

Looking for vacancies in Portugal? Click Learn more to see 51416+ more vacancies.

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