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Online Marketplace project - French / German speaking

Travel and Tourism

Full-time

PTPortugal, Lisbon

Urgent
Work from home

1600.00 up to 1800.00EUR

Per month (Brutto)

V0128229

127+ Views

Description

We are looking for a French with German Speaker Advisor to join our B2B marketplace project.

Requirements

We are looking for
Proficiency in French (C1) and fluency in German (B2)
Excellent communication skills coupled with empathy and team spirit
It and multitasking skills are valued
Previous experience in a Travel Agency, Hotel, Customer Service or Supplier Department is a plus
Previous experience in B2B interactions is a plus
For non-EU residents, it is mandatory to have a valid work permit

Responsibilities

As an Online Marketplace Project – French with German Speaker, you will:
Assist customers or suppliers through a multichannel system: inbound and outbound calls, e-mails, and chat.
Proudly provide excellent customer service by giving information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Act as a bridge between the hotels and the suppliers to provide information’s requests, provide support, and follow through complaints B2B.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Prepare, maintain, and review purchasing files, reports, and price lists.
Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.

What we offer

Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package: shared accommodation and flight reimbursement
Possibility to do Work from Home*

Keywords

Salary information

Employment type Salary
Full-time 1600.00-1800.00 EUR Per month (Brutto)

Additional information

Employment type

Full-time

Available positions

4

Hours per week

40

Views

127

Working days

Business days

Location details

Based

One Location

Location

Portugal, Lisbon

Pictures

Online Marketplace project - French / German speaking

Created 21 days ago

About Customer Support Division

Customer Support division of Zutzu International

Company field

Size

50 - 100 employees

Company type

Medium size business

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